Here to help

TripKeeps Support

Need help with your map, boards, bucket list, or keepsakes? Email frank@beginagaindigital.com. Include your app version, device model, and a short description of what happened. Send screenshots only if you are comfortable sharing the information shown.

How do I earn keepsakes?

Mark places as Been, complete bucket-list items, and reach travel milestones. Your first five distinct earned keepsakes are free.

What does the Lifetime Keepsake Pass unlock?

The pass removes the five-keepsake access limit with one purchase. It lets you collect further keepsakes you earn; travel progress is still required to earn them.

How do I restore a purchase?

Open Profile in TripKeeps and choose Restore Purchases while connected to the internet. Use the Apple account that made the original purchase. If access is still missing, contact support with the details of what you see.

What if the pass or price is unavailable?

Check your connection and try again later. You can continue using the free app while purchase options are unavailable.

Where is my travel archive stored?

Your travel records and selected photo copies are stored locally on your device. TripKeeps does not provide its own cloud sync. Apple device backup may include the app’s data according to your settings. Avoid deleting the app or clearing its data while investigating a storage problem.

Privacy and terms

Read the Privacy Policy and Terms of Service for details about local data, link previews, and purchases.